WHO WE ARE

Hotel Emporium is a leading direct manufacturer of premium hotel amenities founded in 2003. From the start, our company's motto and goal has been six small words: “Quality and Service You Can Trust.” We pride ourselves in supplying amenities that deliver on quality, luxury, and sophistication.

We are a certified minority and family-owned company with a passion for providing premium products, attentive customer care, and unrivaled pricing. As a family-owned business, we want to preserve and protect our planet for generations to come, which led to the development of our eco-friendly amenities collections. We continue to innovate and elevate the hospitality industry to reach a new standard of excellence in order to inspire our children’s children for years to come!

OUR JOURNEY

Our Journey

WHAT WE DO

Design

We bring your hotel’s personality to life through bespoke guest-room amenities. Our in-house design team partners with you to craft products that perfectly reflect your brand and delight every guest.

DESIGN

Tailored amenities that reflect your brand

Develop

From essentials to ultra-luxury, we develop signature formulations using the finest botanicals and bespoke fragrances—designed to elevate every stay.

DEVELOP

Signature products your guests will remember

Deliver

Our global network—USA, UK, Europe, Asia & Middle East—ensures on-time, high-quality delivery backed by local support wherever you are.

DELIVER

Global reach · Local support · Reliable execution

THE PROCESS

The Process

Global Production with Strategic Advantages

Multi-region manufacturing to reduce risk and avoid tariffs

Hotel Emporium offers a diversified manufacturing network with facilities in the USA, the UK, Sri Lanka, Dubai, Malaysia, and other strategic locations—enabling production outside of China to help you navigate tariff challenges and supply chain disruptions. This global footprint gives you reliable, flexible, and tariff-conscious sourcing options without compromising on quality or speed.

Sustainable Packaging Innovation

Responsible choices for modern hospitality brands

We lead the way in environmentally conscious manufacturing. Our sustainable packaging capabilities include:

  • PCR (Post-Consumer Recycled) plastic
  • Aluminum and glass bottles
  • Biodegradable and compostable formats
  • Refillable systems for reduced waste
  • FSC-certified paper and cardboard

Comprehensive Product Capabilities

Essential care meets elevated guest experience

Our facilities manufacture a full range of amenities and accessories: shampoos, conditioners, body washes, lotions, hand soaps, and bar soaps. Whether you want high-volume core products or premium custom formulations, we deliver performance, quality, and consistency at scale.

Certified for Quality & Compliance

Trusted by leading hotels worldwide

All our facilities meet the most rigorous global standards, including:

  • FDA registration
  • GMP (Good Manufacturing Practices)
  • ISO 22716
  • Ecocert Cosmos
  • RSPO certification
  • Sedex ethical supply chain membership

Private Label & Customization

End-to-end support, from concept to delivery

Looking to create your own signature amenity line? We offer full-service private label production with design, formulation, packaging, and logistics all under one roof. You stay focused on your brand—we take care of the rest.

Manufacturing Locations

Shantou Province China • Yangzhou Province China • Kuala Lumpur Malaysia • Colombo Sri Lanka

Filling Department 1 Filling Department 1

Filling Department 1

GMPC Laboratory GMPC Laboratory

GMPC Laboratory

Automatic Capping Machine Automatic Capping Machine

Automatic Capping Machine

Automatic Head Injection Automatic Head Injection

Automatic Head Injection

Filling Department 2 Filling Department 2

Filling Department 2

Water Purification & Filtration System Water Purification & Filtration System

Water Purification & Filtration System

Manufacturing Certifications

ISO9001: 2008

Quality Management System

ISO14001: 2004

Environmental Management System

ISO22716: 2007

Product Quality Management

GMPC

Good Manufacturing Practice of Cosmetics

SGS

Social Audit

hotel emporium certifications
New Supplier of the Year 2022–2023

Supplier of the Year 2024

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Winner of the 2024 Global Recognition Awards

Winner of the 2024 Global Recognition Awards

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Golden Palace 2025 Award

Golden Palace 2025: Best Hotel Supplies Innovation Award

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Additional Accolades

Our Partners

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